The domain needs to be publicly accessible.This could also be because of an invalid ssl-certificate - test the domain with: and look for any issues in certificate chain.This usually happens when the customer is using a maintenance plugin to hide the site, disabling any such plugin usually solves the issue.This could happen if the Swish callback is not sent to the merchants store. Orders are stuck with status "Pending" and customers are stuck at "we are awaiting your payment"-page Ask the bank to connect against the technical supplier. This message is displayed when you have checked "Technical supplier" under settings but the Swish-agreement is not connected to the Technical Supplier. A collection of Frequently Asked Questions Purchase cannot be made and we are seeing " The technical supplier is not connected to the merchant"
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